Shipping policy

Aurea strives for the best results. This means that our customers like their products and/or use them well. If you have purchased a good product, please do not hesitate to tell us about your experience!

The average delivery time is 7-10 working days after order processing.

In 99% of cases, orders are delivered within the stated delivery time.

Aurea processes and dispatches orders within 24 hours.

Refused parcels and non-deliveries

If the consumer refuses the parcel at the door and/or is not at home during the entire delivery period, we charge up to 50% of the purchase amount as a restocking fee. This covers all costs of logistics and the return of the parcel.